I STILL KNOW IT JENN!!!

Tuesday, June 13, 2006

Verizon Customer "Service"

Phones, Devices, PDAs - Verizon Wireless

Chat InformationPlease wait for a Verizon Wireless sales representative to assist you with your order. Your expected wait time is '0'. Thank you for your patience!
Chat InformationA Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with 'Sheryl'
Sheryl: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: you don't sell colored razr phones anymore?
Sheryl: I'd be happy to help you with that.
Sheryl: We currently only have the Gray Razr. The Pink was closed out by Motorola.
Sheryl: You may be able to find a face plate for it somewhere though.
Sheryl: I hear they have a huge number of those, but not through our website.
You: well the guy at circuit city told me that face plates are not recommended for the razr
Sheryl: You would need to do some research but I hear there are a lot of cool face plates.
Sheryl: I have not heard whether they are recommended.
You: but if i change the face plate, the phone isn't covered under warantee, is that right?
Sheryl: That may very well be the case.
You: well then i wouldn't want to do that, would i?
Sheryl: Well that is a personal choice.
You: i'm not really satisfied with that answer....but that's not something you care about i guess

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